SHIPPING POLICY

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This Shipping Policy is for Boot Wrld LLC and was last updated on 10/28/2023.

 

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1. SHIPPING AND DELIVERY OPTIONS

Domestic Shipping: Standard (2-12 Business Days): $8

International Shipping:  (8-21 Business Days)

 

2. PROCESSING TIME

Orders are processed within 7 business day(s) excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.

 

3. CANCELLATIONS

After an order is submitted, processing begins and the order cannot be canceled. If there are questions about canceling an order, please contact us.

 

4. RETURNS

Returns will be accepted within 14 day(s) from the original purchase date. Items must be returned unused and in original condition. Some items, such as items on sale, may be ineligible for returns. For more information, visit https://www.bootwrld.com/refund-and-return-policy.

 

5. DELAYED ORDERS

In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller's liability. For delayed orders, please first contact the shipping carrier for the item's status.

 

6. DAMAGED ORDERS

Boot Wrld LLC is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.

 

7. SHIPPING RESTRICTIONS

Orders cannot be shipped to P.O. boxes. The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the US. As such, any unauthorized items for air shipment may require a different shipping method.

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8. Fulfillment

Boot Wrld offers product fulfillment via drop shipping from the locations listed below. At its own discretion, may offer same-day fulfillment for customers products warehoused at drop shipper facilities ensuring that such products are packaged and prepared for shipping within the same day a customer has placed an order. To be eligible for the same-day fulfillment, the customer’s order must be placed within a window of time (as defined below), depending on the warehouse where the Boot Wrld's products for the order are stored:

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• Charlotte, NC and Toronto—12 p.m. (EST)

• Barcelona, Spain—12 p.m. (CET)

• Riga, Latvia—12 p.m. (EET)

• Birmingham, the UK—12 p.m. (GMT)

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Same-day fulfillment may become unavailable and the drop shipper shall not be held liable for failure to perform such fulfillment within the same day if:

1. any external causes such as accidents, unforeseeable government measures, pandemic, fire, flood, “acts of God”, or other actions or events beyond our reasonable control occur;

2. the ordered Products you warehouse at our facility are out of stock when you place your order;

3. there’s a wrong, invalid, or misspelled delivery address indicated on the order;

4. the order contains items other than the Products warehoused;

5. your order has been put on hold.

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HANDMADE ITEMS TAKE LONGER TO FULFILL, SO PLEASE BE PATIENT. DEPENDING ON THE ITEM, IT WILL BE 2-10 DAYS BEFORE IT IS SHIPPED. HANDMADE ORDER MAY TAKE UP TO 20 DAYS TO RECEIVE BASED ON YOUR LOCATION AND PRODUCTS ORDERED.

 

The drop shipper does not offer same-day fulfillment on weekends. Additionally, there may be limited availability of same-day fulfillment on certain local holidays and high-volume shopping days including, but not limited to, Thanksgiving Day, Christmas Day, New Year’s Day, Black Friday, and Cyber Monday. 

 

9. CONTACT

For questions about this shipping policy, contact: support@bootwrld.com